As National Volunteer Week comes to a close, we wanted to take a moment to recognize EDA’s outstanding members and all the volunteer work they do. We now live in a new normal, but that new normal has not stopped the good work that our members do in their communities. Consider these examples: Alectra Utilities has donated to several foodbanks across the GTHA. It also provided 16,800 N95 particulate-respirator masks to hospitals across its service territory to help address shortages resulting from the COVID-19 pandemic. Bluewater Power is in the process of creating two new Facebook sites called: Bluewater Power’s “The Power of Positivity” and Bluewater Power’s “The Power of Compassion”. These sites are intended to be a way for people to help people. Bluewater Power also hopes that they may help to spread some happiness in these uncertain times. Brantford Power donated 500 surgical masks and 260 N95 masks for healthcare workers in Brantford. Burlington ...

Across the province local hydro utilities are doing everything in their power to help customers through the difficult circumstances that the ongoing pandemic has created for so many. In particular, utilities are making it easier for those who have lost their jobs, or are struggling to keep up with their bills. Flexible payment arrangements are being made, the regular seasonal moratorium on service disconnections has been extended, and off-peak pricing is being provided around-the-clock. Utilities are also keeping customers informed of available relief measures, via their social media and other channels. EDA member utilities are also reaching out to help their communities more broadly. This week we highlight just a few examples: Last week London Hydro donated 3,000 N95 masks to London’s Emergency Control Group to be distributed to frontline health care workers. The utility also provided $250,000 to the provincial Low-income Energy Assistance Program (LEAP) to help customers struggling to pay ...