As 2019 comes to an end, we reflect on all the good work our local hydro utility members and volunteers do in the communities they serve all year round. You are great ambassadors for our industry and truly demonstrate the Power of Local Hydro. You are there when help is needed most: Hydro Ottawa sent frontline workers to Maine and Manitoba to help restore power when they were hit with extreme weather. You are constantly innovating: Energy+ was recognized for their outstanding communications effectiveness, design and e-publishing excellence with an international 2019 APEX Grand Award. Waterloo North Hydro won a Gold Award in the Psychological Safety category and a Silver Award in the Utilities category from Canada’s Safest Employers during a special award ceremony on October 22. And Oshawa PUC Energy Services completed the final milestone of the Toronto Zoo Biogas Project. You are putting customers first: Enwin warned customers about a new scam targeting customers with attempts to extor ...

Working in the electricity sector has many benefits, including playing a key role in keeping the lights on in our communities. Did you know that during a crisis utility workers are among first responders? Utility crews are often among the first on the scene of a disaster. Their hard work and commitment to safety make it possible for other first responders to do their job. They are on the frontlines of power and are responsible for delivering safe, reliable electricity across the province – they help power homes, businesses and industry. From Ottawa to Windsor – Kenora to the GTHA, local hydro utilities put our customers first, making sure they keep your lights on. They plug their customers into a modern, reliable hydro system that works for them. Utility crews are supported by dedicated energy sector professionals in many business functions and units including customer service, operations & engineering, finance & administration, policy & regulatory, safety, environmental s ...

  Since extreme weather events are becoming an increasingly common occurrence, the Electricity Distributors Association (EDA) and the New York Power Authority (NYPA) have formalized arrangements for mutual assistance to restore power after outages, through the signing of a memorandum of understanding (MOU). With tornadoes, flooding and ice storms all causing power outages in recent years within the service territories served by our local hydro utility members the effort needed to get the lights back on quickly can sometimes be massive. Our members, and their counterparts in neighbouring states, have a long-standing practice of sending lineworkers and trucks from un-impacted areas to help. For our part at the EDA, we’re always pleased to help facilitate that. And we’re glad to formalize that commitment to mutual assistance with the NYPA through this MOU. When a utility is running full-out on restoration efforts, having some extra horsepower from outside its service territory can m ...