Posts Tagged '#scammers #fraud #utilities #customers'

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Scammers continue to target hydro customers during pandemic

Throughout the summer many utilities across Ontario have been reporting fraudsters trying to scam their customers. This has included threatening customers with disconnection, both via text and directly at the door, and offering purported ‘assistance’ on energy savings. Utilities such as Orangeville Hydro are reminding their customers that they do not accept payments with Bitcoin or cryptocurrency.  “If you receive a call or email demanding payment by BitCoin, it’s a scam!” Orangeville Hydro warns. “Hang up the call or delete the email immediately.” When a utility account is in arrears, customers will be sent multiple bills. They will then receive a call from a utility employee, followed by a written notice. Another scam that Festival Hydro has become aware of involves fraudsters calling and claiming to be offering assistance on energy savings. North Bay Hydro was similarly made aware that some of its customers were receiving emails and texts with fak ...

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