Posted on 6/19/2020 2:03 PM By Sari Maritzer
This week the EDA was excited to release the digital version of the latest issue of The Distributor magazine. It includes feature articles on each of this year’s EDA award winners, who were honoured at the February gala.
This year the EDA Local Distribution Company Performance Excellence Award, was awarded to Essex Powerlines for accomplishments that included prioritization of the necessary conversion work to simplify its distribution system, reduce inventory, and more.
The Communications Excellence Award was presented to Halton Hills Hydro for engaging customers from the outset in its latest Cost of Service rate application, using an innovative approach. It launched an interactive customer engagement website, to inform and collaborate with customers in preparation for the filing.
The Customer Service Excellence award was presented to PUC Distribution (Sault Ste. Marie). PUC identified the Ontario government’s AffordAbility Fund Trust program as an effective way to support its custome ...