Earlier in 2025, ENWIN Utilities Ltd. was named the recipient of the prestigious 2025 EDA Performance Excellence Award (sponsored by Doane Grant Thornton), a recognition that highlights the utility’s unwavering commitment to innovation, safety, customer service, and community impact.
From electrifying its fleet to pioneering AI-driven grid management, ENWIN is redefining what it means to be a modern utility provider. The core of its success is a five-year strategic plan built on three pillars: creating a people-driven learning culture, becoming a trusted customer partner, and leading the energy evolution in the Windsor-Essex region.
ENWIN’s operational excellence is evident in its reliability metrics — ranking among Ontario’s top three utilities with an average restoration time of just 33 minutes. The utility’s investment in AMI 2.0 smart metering, a self-healing grid, and AI-powered vegetation management has enhanced system resiliency while reducing costs and preserving natural growth.
From small to large-scale operations, safety is always top of mind in ENWIN’s operations. The utility achieved a 98% score in Occupational Health & Safety, reduced motor vehicle accidents by nearly 40%, and equipped its fleet with AEDs and naloxone kits. These initiatives reflect a deep commitment to employee wellbeing and public safety.
Financially, ENWIN stands out as the only large utility in Group 1 of the PEG benchmarking study, demonstrating industry-leading efficiency and eliminating future stretch factors in rate increases — a win for customers and stakeholders alike.
ENWIN’s community engagement is just as impressive. From donating over $155,000 to local causes to supporting Indigenous youth in skilled trades, the utility is deeply woven into the fabric of Windsor-Essex. Its partnership with the University of Windsor and support for Stellantis Canada’s battery R&D facility further highlight its role in driving regional innovation.
ENWIN Utilities is delivering reliable, cost-effective energy solutions that not only keep the lights on but empower customers with dependable service and long-term value.