In today's evolving energy sector, where technology advancements are constant and cyber threats are among the top risks, finding the right IT solutions is paramount to operational success. For many small to mid-sized utilities, outsourcing to an IT Managed Service Provider (MSP) specializing in the utility industry has emerged as a strategic solution, offering efficiencies and risk mitigation.
In the case of Orillia Power Generation Corporation, their internal IT processes were hindered by legacy systems and resourcing constraints. Manual configuration processes for new deployments led to delays and potential errors, while struggling to meet the needs of an evolving workforce. The reliance on manual intervention stretched IT resources thin, diverting attention from strategic initiatives to routine tasks.
To overcome these challenges, Orillia Power Generation Corporation partnered with ERTH Corporation, an IT MSP with deep roots in the Ontario utility industry. With increasing remote and hybrid work arrangements, one area of focus was on the deployment of new technology and applications. To streamline the deployment process, ERTH implemented Windows Autopilot, which automated and simplified workstation setup. Cloud-based provisioning and self-service capabilities empowered end-users to setup their devices independently. Collaboratively developing a customized deployment plan addressed specific requirement, ensuring a smooth transition when onboarding new employees or upgrading existing devices.
By adopting ERTH’s managed IT services and leveraging cutting-edge technology, Orillia Power Generation Corporation underwent a transformative shift in its workstation deployment process. This transition is aimed at streamlining the setup and configuration of workstations across the organization which in time will lead to greater operational efficiency.
"At Orillia Power Generation Corporation, ERTH's expertise and in-depth understanding of the utility sector proved to be invaluable," shares Kellea Dallaire. "Their keen awareness of leading-edge technologies consistently kept us ahead of the curve, fostering a culture of innovation and operational excellence.”
Learn more about ERTH’s IT Managed Services.